1. Introduction
Welcome to A-wash! This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, phone number, email address, and password.
- Pickup and Delivery Details: Address and preferred schedule.
2.2 Information We Collect Automatically
- Device Information: IP address, operating system, and device type.
- Usage Data: Actions within the app, including login times and feature usage.
- Location Data: GPS location to facilitate pickups and deliveries (if you grant permission).
3. How We Use Your Information
- To provide and improve our services, including laundry pickup and delivery.
- To process payments securely.
- To communicate with you about your orders, promotions, or updates.
- To comply with legal obligations and enforce our terms of service.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- With Service Providers: For payment processing, delivery, and analytics.
- With Legal Authorities: When required by law or to protect our legal rights.
5. Your Choices
- You can update your personal information in the app settings.
- You can opt out of promotional communications via the unsubscribe link in emails.
- You can disable location access in your device settings.
6. Data Security
We use industry-standard measures to protect your information, including encryption and secure storage. However, no method of transmission is 100% secure.
7. Children's Privacy
A-wash is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: